| 000 -LEADER |
| fixed length control field |
00388nam a2200121Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
170510s9999 xx 000 0 und d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Bruce Loeffler |
| 245 #4 - TITLE STATEMENT |
| Title |
The experience, the five principles of disney service and relationship excellence |
| 245 ## - TITLE STATEMENT |
| Statement of responsibility, etc |
Bruce Loeffler and Brian Church |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Date of publication, distribution, etc |
2016 |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
pages 99-110,December |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
| Title |
SGEN Research Review |
| Volume number/sequential designation |
5:1 |