| 000 -LEADER |
|---|
| fixed length control field |
00585nam a2200145Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170221s9999 xx 000 0 und d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Chaoying Tang |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Emotional labor strategies, customer cooperation and buying decisions |
| 245 ## - TITLE STATEMENT |
|---|
| Statement of responsibility, etc |
Chaoying Tang, Chinese Academy of Sciences; Craig R. Seal, California State University, San Bernardino; Stefanie E. Naumann, University of the Pacific. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Name of publisher, distributor, etc |
Journal of Management and Marketing Research |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Date of publication, distribution, etc |
2012 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
32 : 19 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| General subdivision |
Business |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
http://www.aabri.com/manuscripts/121412.pdf |