| 000 -LEADER |
| fixed length control field |
00385nam a2200109Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
160909s9999 xx 000 0 und d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Heppell, Leanne |
| 245 ## - TITLE STATEMENT |
| Title |
Strategies to Improve Patient Satisfaction and Organizational Performance in Health Care |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Name of publisher, distributor, etc |
Walden University. |
| Date of publication, distribution, etc |
2016 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Nursing |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
| Uniform Resource Identifier |
http://pqdtopen.proquest.com/doc/1790624392.html?FMT=ABS |