Maleyeff, John
Quality service management : a guide to improving business process
John Maleyeff
- London Routledge c2022.
- xiv, 202 pages ; 23 cm.
Includes bibliographical references, index, and glossary.
978-1-032-05751-4
Reengineering (Management).
Management--Evaluation.
HD 58.87 / .M35 2022