Southville International School and Colleges

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Sewell, Carl

The golden rules of customer care: How to turn that one-time buyer into a super-loyal lifelong customer / Carl Sewell, Paul B. Brown.-- - New York: Doubleday 1990 - xx, 175 pages

ISBN: 0-09-174844-5

Subjects--Topical Terms:
Customer services
Customer services -- Management.