Southville International School and Colleges

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Spector, Robert.

Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector. - Cambridge : Perseus Publishing, 2002 - 293 pages ; 21 cm.

Includes bibliographical references and index.

ISBN: 0-7382-0803-5

Subjects--Topical Terms:
Customer services.

LC Class. No.: MAIN HF 5415.5 / .S64 2002