Southville International School and Colleges

Normal view MARC view ISBD view

Fitzsimmons, James A.

Service management : operation, strategy, information technology / James A. Fitzsimmons - 6th ed. - Boston : McGraw-Hill, 2008. - 537 p. : col. ill. ; 28 cm.



ISBN: 9780071263467

Subjects--Topical Terms:
BSBA.
Service industries--Management.

LC Class. No.: HD 9980.5 / .F549 2008