Southville International School and Colleges

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Blanchard, Ken

Customer mania: it's never too late to build a customer-focused company. / - New York : Free Press, 2004. - 195 p. : 23 cm.



ISBN: 0743270282

Subjects--Topical Terms:
Customer services--Management.

LC Class. No.: HF 5415.5 / .B526 2004