Southville International School and Colleges

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Raphael, Murray

The complete idiot's guide to : winning the customer loyalty / by Murray Raphael, Neil Raphael, and Fanis S. Rye. - New York : Penguin Group, c2005. - xxiv, 324 p. ; 26 cm. - The Complete Idiot's Guide to .



ISBN: 1592573835

LC Class. No.: HF 5415.525 / .R36 2005