O'Shannessy, Vivienne.
Front office skills : a practical approach /
Vivienne O'Shannessy
- 1st ed.
- Singapore : Pearson Education South Asia, c2009.
- 370 p. ; 24 cm.
Includes glossary and index.
9789810696153
Hospitality industry--Australia -- Textbooks.
TX 911.3.T73 / .Os26 2009