Southville International School and Colleges
1. Step-by-step problem solving : , a practical guide to ensure problems get (and stay) solved / by Chang, Richard Y. Publication: USA : Richard Chang Associates, Inc, 1993 . 106p. ; 25 cm. Date:1993 Availability: Copies available: Luxembourg Library Teachers Reference Section [HD 30.29 .C456 1993] (1),

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2. Satisfying internal customers first / by Chang, Richard Y. Publication: New Delhi : Wheeler Publishing, 1998 . 104 pages : 23 cm. Date:1998 Availability: Copies available: Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section [HF 5415.5 .C5 1998] (1),

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3. Continuous process improvement : , a practical guide to improving processes for measurable results / by Chang, Richard Y. Publication: Irvine, Calif. Richard Chang Associates, Publications Division 1998 . 109 pages : 26 cm. Date:1998 Availability: Copies available: Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section [TS 155 .C456 1998] (1),

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