Southville International School and Colleges
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Service marketing : integrating customer focus across the firm /

by Zeithaml, Valarie A.
Type: materialTypeLabelBookPublisher: New York : McGraw Hill 2018Edition: 7th ed.Description: xxviii, 514 pages.ISBN: 9780078112102.Subject(s): Marketing | Service industries -- marketing
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HD 9980 .Z45 2017 (Browse shelf) Available C21752

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