O'Neil, Rosanna M., 1957-
Total quality management in libraries : a sourcebook /
Rosanna M. O'Neil.
- Englewood, Colo. : Libraries Unlimited, c1994.
- 194 p. : ill. ; 24 cm.
Includes bibliographical references and index.
1563082470
94008011
Library administration--United States.
Total quality management.
Z 678 / .On58 1994
TR 004.02E / W33 2000