Southville International School and Colleges

Normal view MARC view ISBD view

Oakland, John S.

Total quality management : text with cases / TQM text with cases. John S. Oakland. - 3rd ed. - Oxford ; Burlington, MA : Butterworth-Heinemann, 2003. - 483 pages : illustration ; 25 cm.

Includes bibliographical references (p. [471]-478) and index.

ISBN: 9780750657402

LCCN: 2003045195

Subjects--Topical Terms:
Total quality management.
Total quality management--Case studies.

LC Class. No.: HD 62.15 / .Oa11 2003

Dewey Class. No.: R 658.4013 / Oa1t 2003